The shipping costs are calculated according to the weight of your order and according to the rates of La Poste.
Delivery is free for all purchases from mainland France.
We ship your order via La Poste's Letter Followed service. The delivery time is between 2 and 4 working days after receipt of payment and according to the carrier's commitments.
If you were not satisfied with an item, you have 30 days from the delivery date to return it. It must be returned in good condition (i.e. not used, worn, washed or damaged), in its original packaging and accompanied by the corresponding invoice. Items should be returned to the address provided by customer service. To help us serve you better, please let us know the reasons for the return. Unless we are mistaken, the return costs are your responsibility. The flat-rate participation in the processing and initial transport of the order is not refundable. No cash on delivery will be accepted, whatever the reason.
A size problem? Do not panic. You have 30 days to return the item to us in its original packaging accompanied by an explanatory note with the desired size. You can find out about the availability of the article directly on the site in order to speed up the exchange procedure.
For the return, prefer the Followed Letter service of La Poste rather than simple shipments that do not have tracking.
Our after-sales service will make every effort to return the exchanged item to you as soon as possible, at no additional cost.
If the item is returned to us in good condition and in its original packaging, we will refund the returned items within 15 days of receiving your return package.
If your return is not accepted, we will send the item(s) back to you at no additional cost.
After receiving your payment, we will ship your order, notifying you by email of its dispatch.