Delivery and return
Delivery is free for orders to mainland France, whatever the amount of your order.
We ship your order via La Poste's Letter Followed service. The delivery time is between 2 and 4 working days after receipt of payment.
If you were not satisfied with an item, you have 30 days from the delivery date to return it. It must be returned in good condition (i.e. unused, worn, washed or damaged), in its original packaging and accompanied by the corresponding invoice. Items should be returned to the address provided by customer service. To help us serve you better, please let us know the reason for the return. Unless we are mistaken, the return costs are your responsibility. The flat-rate contribution to the processing and initial transport of the order is not refundable. No COD shipments will be accepted for any reason.
A size problem? Do not panic. You have 30 days to return the item to us in its original packaging accompanied by an explanatory note with the desired size. You can find out about the availability of the article directly on the site in order to speed up the exchange procedure.
For returns, use La Poste's Letter Followed service rather than simple shipments that do not have tracking.
145 chemin de Choulans
Our after-sales service will make every effort to return the exchanged item to you as soon as possible, at no extra charge.
If the item is returned to us in good condition and in its original packaging, we will refund the returned items within 7 days of receiving your return package.
If your return is not accepted, we will resend the item(s) to you at no additional cost.
After receiving your payment, we will ship your order notifying you by email that it has been dispatched.